Berk-Tek and Ortronics End NetClear Warranty Alliance
March 4, 2013
To our valued customers,
Effective May 19, 2013, Berk-Tek and Legrand Data Communications (Ortronics) will end the NetClear Marketing Alliance. In the coming weeks, you can expect to hear more from us individually regarding future product plans. Our first priority, as it has been for the past fifteen years, is to assure you, our valued customer, that we are committed to delivering world-class quality products and services throughout this transition period, even as we wind down our alliance activities.
In this regard, we are pleased to confirm that we will stand behind all existing NetClear warranties. Additionally, we are both committed to supporting ongoing offers of NetClear warranties on qualifying solutions during this transition period.
We recognize that the changes we are making raise some questions, but be assured that these changes will result in new options to meet your needs. We will continue to collaborate in providing outstanding customer service through this transition.
Thank you for the support you have shown us, and NetClear, over the last fifteen years.
Paul F. Trunk Mark C. Panico
President, Berk-Tek President, Legrand Data Communications